Level

Initial training, Skills maintenance

Target audience / relevant staff

Staff who directly supervise agents who carry out security checks ("Supervisors").

Objectives

Acquire detailed knowledge in "Training Content" section.

Contents

Theoretical

• Knowledge of applicable legal requirements and means to comply with them.
• Knowledge of security supervision tasks.
• Knowledge of internal quality control.
• Ability to react appropriately when detecting prohibited articles.
• Knowledge of emergency response procedures.
• Knowledge of conflict management.
• Knowledge of capabilities and limitations of the security equipment or inspection / filtering methods used.