Target audience / relevant staff
Confirmed Agent in English Ramp communications between ground and cockpit crew .
Objectives
Update the skills to ensure the ground / cockpit interphone communication and to participate in aircraft arrival and departure operations in compliance with safety rules.
Contents
Practice
- Updating of knowledge and reminder of the safety rules concerning the following points: Responsibilities of the agent / Safety rules around the aircraft / Aircraft pre-flight inspection. / Communication form / Methods of implementation of the departure operations of aircraft in its own power or with pushback / emergency procedures.
- Implementation in the context of arrival and departure operations.
Training course based on the IATA Standards in the Airport Handling Manual (AHM) and IATA Ground Handling Manual (IGOM).